Capability
What is being examined, who relies on it, why it matters and what is explicitly out of scope.
Digital Trust Mapping Workshop
Map what an important digital capability depends on.
A facilitated half-day workshop to understand dependencies, authority, evidence and decisions around a bounded digital capability.
The workshop produces a practical Digital Trust Map connecting dependencies, authority, evidence and the decisions that follow.
The problem
Important digital capabilities rarely belong to one team.
Technology, cyber, digital, risk, suppliers and business owners may each hold part of the picture while no one can explain the whole.
The workshop starts with one bounded capability and works through a practical sequence: Capability → dependencies → authority → evidence → decisions.
What the workshop establishes
A shared evidence-based view.
Dependencies
The material identity, domain, email, platform, SaaS, supplier, infrastructure and operating relationships that support it.
Authority
Who is accountable, who operates, who can approve or make change, and which third parties hold material authority.
Evidence
What supports the current understanding, how current it is, who can validate it and where uncertainty remains.
Decisions
A small number of consequential actions: assign, document, validate, reconcile, test, retire or deliberately take no action.
Workshop shape
Half a day, with the right people in the room.
Ideal participation is 5–8 people, with a maximum of 10. Composition matters more than headcount.
Depending on the capability, participants may include the accountable owner, technology/operations, cyber, digital/product, architecture, risk/GRC, procurement/vendor management and a relevant external provider.
A short sponsor preparation call establishes the scope, participants, obvious boundaries and existing evidence worth bringing to the session. Where evidence is missing, that uncertainty is captured rather than filled for the sake of the exercise.
Primary artefact
Digital Trust Map
The client-facing map records each material dependency, why it matters, ownership, where authority sits, supporting evidence, confidence or uncertainty, relevant change triggers and any resulting decision or action.
The map makes important relationships and uncertainty visible enough for the organisation to govern them deliberately.
Boundaries
The workshop is a facilitated decision-support exercise focused on one important digital capability. It complements specialist security, assurance, IAM and architecture work where those disciplines are required.